TERMS & CONDITIONS
1. Acceptance of Terms
1.1 By accessing, purchasing, or using any course, workshop, digital content, or services offered through this Platform, you agree to be bound by these Terms and Conditions.
1.2 If you do not agree to these Terms and Conditions, you must discontinue use of the Platform immediately.
2. Services Offered
2.1 The Platform provides the following services:
- Online baking courses
- Home bakery business training programs
- Live sessions conducted through virtual platforms
- Recorded video content
- Downloadable resources, including recipes, templates, and guides
- Access to community groups for learning and interaction
2.2 All services are provided strictly for educational purposes.
3. User Registration and Account
3.1 Users shall ensure that all information provided during registration is accurate, complete, and current.
3.2 Users are solely responsible for maintaining the confidentiality of their account credentials and for all activities conducted under their account.
3.3 Users must promptly notify the Platform of any unauthorized access or security breach related to their account.
4. User Responsibility
4.1 Users are responsible for the following:
- Adhering to all instructions and guidelines provided in the course
- Using appropriate ingredients, tools, and measurements
- Practicing diligently
- Maintaining proper hygiene and food safety standards
4.2 The Platform shall not be responsible for any outcomes arising from improper execution, negligence, or deviation from prescribed instructions.
5. No Guarantee of Results
5.1 The Platform does not guarantee:
- Specific baking outcomes or results
- Business success, income generation, or customer acquisition
5.2 All results are dependent on application, individual effort, and discipline.
6. Payment Terms
6.1 Full payment must be made prior to accessing any course or service, unless otherwise specified.
6.2 Access to content shall be granted only upon successful receipt of payment.
6.3 The Platform reserves the right to modify pricing at its sole discretion without prior notice.
7. Refund Policy
7.1 All purchases are non-refundable due to the digital nature of the content.
7.2 No cancellations or transfers shall be permitted once access has been granted.
7.3 Any exception applicable to live programs shall be governed by the specific terms communicated at the time of purchase.
8. Access and Account Usage
8.1 Access to the Platform is granted solely for individual use.
8.2 Users shall not share login credentials with any third party.
8.3 Any unauthorized sharing may result in immediate suspension or termination of access without refund.
9. Intellectual Property
9.1 All content made available through the Platform, including but not limited to recipes, videos, documents, frameworks, and systems, constitutes the exclusive intellectual property of the Platform.
9.2 Users shall not:
- Reproduce, distribute, or modify such content
- Use the content for commercial purposes
- Share the content publicly or with any third party
9.3 Any unauthorized use shall constitute a violation of applicable intellectual property laws and may result in legal action.
10. Community Conduct
10.1 Users shall maintain respectful and professional communication at all times.
10.2 Users shall not engage in harassment, abusive behaviour, or offensive conduct.
10.3 Users shall not promote unrelated services or engage in unsolicited communication.
10.4 The Platform reserves the right to remove any user from the community, without refund, in the event of a violation.
11. User Conduct, Confidentiality, and Fraud Prevention
11.1 Professional Conduct
Users shall interact respectfully with instructors, staff, and other participants at all times.
11.2 Information Sharing and Confidentiality
- Information shared within the Platform shall be treated as confidential.
- Users shall not disclose, distribute, or misuse any personal or business information of other participants.
- Users are responsible for safeguarding their own proprietary information.
- The Platform shall not be liable for misuse of information voluntarily shared by users.
11.3 Platform Misuse
- Users shall not share harmful, irrelevant, or inappropriate content.
- Users shall not use the Platform for unauthorized promotional or commercial activities.
- Users shall not misuse, copy, or extract course content.
- Users shall not provide false or misleading information.
11.4 Fraudulent Activity
- Misrepresentation of qualifications, capabilities, or results is prohibited.
- Promotion of fraudulent or unethical practices is prohibited.
- Attempts to exploit, deceive, or mislead other users are prohibited.
- The Platform reserves the right to take appropriate action, including legal remedies.
11.5 Account Security
Users are responsible for maintaining the security and confidentiality of their account credentials and all associated activities.
12. Third-Party and User Interaction Disclaimer
12.1 The Platform does not verify the identity, credentials, or claims of users.
12.2 The Platform shall not be responsible for any interactions, agreements, or disputes between users.
12.3 Users are advised to exercise independent judgment and due diligence before engaging with others.
12.4 All interactions are undertaken at the user’s own risk.
13. Service Delivery, Attendance, and User Delays
13.1 Users are responsible for attending scheduled sessions and completing course requirements.
13.2 Missed sessions may not be rescheduled unless explicitly stated.
13.3 Delays caused by users shall not affect payment obligations.
13.4 The Platform shall not be responsible for reduced outcomes resulting from lack of participation.
14. Food Safety Disclaimer
14.1 Users are solely responsible for ingredient quality, sourcing, storage, and hygiene practices.
14.2 Users must comply with all applicable food safety laws and regulations.
14.3 The Platform shall not be liable for any food-related issues or claims.
15. Business Disclaimer
15.1 All business-related guidance is provided solely for educational purposes.
15.2 The Platform shall not be responsible for:
- Business decisions or strategies
- Financial outcomes, including profits or losses
- Compliance with applicable laws and regulations
15.3 Users assume full responsibility for their business activities.
16. Limitation of Liability
16.1 The Platform shall not be liable for:
- Baking failures or unsatisfactory results
- Financial or business losses
- Indirect, incidental, or consequential damages
16.2 In all circumstances, liability shall be limited to the amount paid by the user.
17. Account Suspension, Termination, and Data
17.1 The Platform reserves the right to suspend or terminate accounts in cases of:
- Violation of these Terms
- Non-payment
- Misuse of content
- Inappropriate or abusive behaviour
- Prolonged inactivity
17.2 Upon termination:
- No refund shall be provided
- Access may be revoked immediately
- Data may be retained as per applicable laws
- Appeals must be submitted within seven (7) days
18. Dispute Resolution
18.1 Users shall first contact the Platform for resolution of concerns.
18.2 Both parties shall attempt to resolve disputes amicably.
18.3 Unresolved disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996.
18.4 The seat and jurisdiction of arbitration shall be Chennai, India.
19. Governing Law
19.1 These Terms shall be governed by the laws of India.
20. Modifications
20.1 The Platform reserves the right to amend or update these Terms and Conditions at any time, at its sole discretion, without prior notice.
20.2 Continued use of the Platform constitutes acceptance of the revised Terms.